OUR POLICY

Please be aware that our production and shipping timeframe is subject to change at anytime. To ensure you're getting your purchase before your desired date, give yourself lots of time and place your order ASAP. 

Our robes are classified as intimate garments. This means we treat all of our robes as lingerie. For hygienic reasons, we cannot accept returns or exchanges of any kind. With that being said, all of our robes are "made-to-order" and are customized to your style selection, colour preference and size. If your robe is deemed unable to wear due to size, color or style, as well as not matching your order specifications on your invoice, we will fix the problem. We stand behind our product. 


We do our best to not use any plastic in our packaging. Our fabric is derived from renewable wood fibers that are created by sustainable production. It is our goal to make our processes as ethical and clean as our production. This is important to us.

Our turnaround time is currently six to eight weeks.